Customer Profile: U.S. Frozen Protein Customer
The customer is a global manufacturer and distributor of meat and seafood products, with frozen beef moving through the U.S. market. This protein supplier moves a significant amount of product through the Port of Houston before product continues through the cold chain toward processing in Oklahoma.
As product volume increased, the customer needed a better way to manage frozen beef storage and distribution between Houston and its processing operation. Storage capacity near Houston was limited, expensive, and becoming a constraint on growth.
CORE X PREMIER in Burleson, Texas, provided a practical overflow storage and distribution solution. The facility provided the customer with additional cold storage capacity along a key Texas freight corridor, helping the protein supplier relieve pressure in Houston and continue moving product toward processing without slowing its growth.
CHALLENGE
Houston Storage Constraints Were Limiting Product Flow
The customer’s product flow depended heavily on the Port of Houston. Product entered through Houston, then moved toward processing in Midland, Oklahoma. The challenge was that Houston-area cold storage was limited and costly, creating a bottleneck before product could move to the next stage.
As volume increased, the protein supplier needed more room to store frozen beef without relying entirely on constrained storage near the port. The customer also needed a location that made sense for product moving through Texas, especially for heavier refrigerated loads traveling toward processing.
The challenge was to create a cold storage and distribution model that could support:
- Overflow frozen beef storage
- Product movement toward processing
- Added capacity outside Houston
- More feasible storage costs
- Efficient major-corridor movement
- Scalable support for rapid growth
The meat and seafood manufacturer needed more than short-term overflow space. This growing frozen-protein operation needed a cold-chain partner to help keep product moving as demand increased.
SOLUTION
CORE X PREMIER Cold Chain Warehousing and Logistics Approach
CORE X PREMIER helped solve the customer’s Houston storage bottleneck by providing overflow cold storage at the Burleson, Texas, facility. The location gave this frozen beef customer a practical option for product moving through Texas, while supporting storage and distribution needs outside the more constrained Houston market.
CORE X PREMIER is positioned near major Texas freight corridors, including access to I-35, which helps support the movement of heavier refrigerated loads. For the customer, the Burleson location created a more practical route for overflow product moving from Houston toward processing in Midland.
The CORE X solution included:
- Overflow frozen beef storage
- Cold storage capacity in Burleson
- Support between Houston and processing
- Storage and distribution from one facility
- More feasible capacity outside Houston
- Freight-corridor access for heavy loads
- Scalable support for higher volume
The Burleson facility provided the infrastructure needed to support the customer’s cold chain requirements. CORE X PREMIER offers frozen cold storage, refrigerated cold storage, convertible temperature space, tempering, temp-controlled LTL, cross-docking, case picking, case stenciling, case labeling, sampling, overnight shipping, USDA Certified Export support, and EDI integration. This cold storage facility in Texas includes 201,900 square feet and 27,500 frozen and refrigerated pallet positions.
For the customer, this created a more flexible cold chain path. Product could move out of the Houston bottleneck, into CORE X PREMIER for storage, and then continue toward processing and distribution as needed.
RESULTS
Operational Impact
CORE X PREMIER helped the frozen-protein customer alleviate a storage bottleneck that had been limiting product flow through Texas. By moving overflow product into Burleson, the customer gained additional cold storage capacity without relying only on limited Houston-area options.
The solution supported significant business growth. With CORE X PREMIER providing added capacity and distribution support, the meat producer was able to support approximately 150% growth throughout the year.
Key results included:
- Reduced reliance on Houston storage
- Added frozen beef storage capacity
- More practical flow toward processing
- Support for heavier refrigerated loads
- Storage and distribution from CORE X PREMIER
- Increased capacity for customer growth
- Approximately 150% growth is supported this year
The operational impact was straightforward: CORE X gave the customer room to keep moving. Instead of allowing limited Houston storage to restrict product flow, this frozen beef operation gained a cold chain partner with the capacity and location needed to support higher volume.
RESULTS
Value Delivered Through the CORE X Partnership
CORE X delivered value by helping the customer unlock capacity in a constrained part of its supply chain. The frozen protein customer needed an overflow solution that made operational and financial sense. CORE X PREMIER provided that option from Burleson, Texas.
Key benefits included:
- Additional cold storage capacity
- More feasible Houston alternative
- Better support for Texas movement
- Reduced bottlenecks before processing
- Storage and distribution from one partner
- Major freight corridor access
- Scalable support for rapid growth
For this customer, the value was not only the warehouse space. It was the ability to keep product moving through the supply chain without being held back by limited storage near the Port of Houston.
By using CORE X PREMIER as an overflow cold storage and distribution point, the customer gained a practical way to support growth while maintaining cold chain discipline for frozen beef products.
CUSTOMER PERSPECTIVE
The meat producer needed a partner that could help solve a real capacity problem. Product volume was increasing, Houston storage was limited and expensive, and the customer needed a cold storage location that supported movement toward processing without adding unnecessary complexity.
CORE X PREMIER provided the added capacity, regional location, and distribution support needed to relieve that pressure. The Burleson facility helped the customer manage overflow product, support heavier refrigerated movement, and keep product flowing through its Texas cold chain.
The partnership shows how the right cold storage location can support more than inventory holding. For this frozen beef customer, CORE X PREMIER helped turn a storage bottleneck into a growth-supporting cold chain solution.
Frozen meat supply chains require dependable storage, efficient routing, and the ability to scale when volume increases. CORE X PREMIER helped a frozen-protein customer alleviate Houston storage constraints by providing overflow frozen storage and distribution support from Burleson, Texas. CORE X Partners supports food manufacturers, meat producers, importers, exporters, and distributors with cold storage, logistics, transportation coordination, and scalable network support across regional and national markets.
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David Charles
David Charles is President and Regional Partner of CORE X Premier and CORE X Performance. He leads operations, customer relationships, and growth efforts for temperature-controlled warehousing and logistics services in the Dallas-Fort Worth and Salt Lake City markets. David works with food and beverage manufacturers, distributors, and supply chain partners that rely on refrigerated warehousing, frozen distribution, transportation coordination, and scalable 3PL services. At CORE X Premier in Burleson, Texas, he supports customers in a major transportation and distribution corridor. At CORE X Performance in Salt Lake City, he helps serve customers across Utah and the Front Range region. His leadership centers on responsive service, operational accountability, and long-term customer relationships. David's expertise includes cold chain logistics, temperature-controlled warehousing, refrigerated and frozen distribution, 3PL services, transportation coordination, and operations leadership.
